Shipping policy

Last updated: November 6, 2026

Delivery area

ALDERFIELD ships to the contiguous 48 United States and Washington, D.C.

We do not currently ship to Alaska, Hawaii, U.S. territories, or international destinations. Military APO/FPO/DPO addresses are outside our delivery area.

Shipping origin

Orders are dispatched from within the United States. Our company’s registered address should not be interpreted as the dispatch location for every order.

Shipping charges and taxes

Shipping is free on all orders within our delivery area. No minimum purchase is required.

Prices are in U.S. dollars (USD) and include applicable sales tax. We do not charge additional handling fees. Customers will not be asked to pay customs duties, import taxes, or other delivery charges to receive their orders.

Processing and transit times

Order processing: 1–3 business days.

Estimated transit time after dispatch: 3–5 business days.

Combined estimated delivery time: 4–8 business days after placing your order.

Business days are Monday–Friday, excluding public holidays. Orders placed on weekends or holidays begin processing on the next business day.

Delivery times are estimates, not guaranteed arrival dates. Weather, carrier disruptions, or other unexpected events may cause delays. We will contact you if we become aware of a material delay affecting your order.

Delivery details and address changes

Please check your delivery address before completing checkout. If you need to change it, email support@alderfieldshop.com promptly. Changes may not be possible once an order has been dispatched.

For dispatch or delivery updates, contact us with your order number.

Delayed, missing, or damaged deliveries

If an order has not arrived within the estimated delivery period, arrives damaged, or is marked delivered but cannot be located, contact support@alderfieldshop.com.

We will investigate with the delivery service and work with you to arrange an appropriate resolution, including replacement or refund where applicable. You will not be required to resolve a carrier claim alone.

Returns

We accept return requests within 30 days after delivery and pay return shipping costs. Please consult our Return and Refund Policy before sending goods back.

Contact

ALDERFIELD 8 COMMERCE LLC
124 Missionary Street
Vanceburg, KY 41179
United States

Email: support@alderfieldshop.com

Customer service hours: Monday–Friday, 9:00 AM–4:00 PM, U.S. Central Time (CST/CDT), excluding public holidays.