Privacy policy

Last updated: November 6, 2026

This Privacy Policy explains how ALDERFIELD 8 COMMERCE LLC, operating as ALDERFIELD, collects, uses, and shares personal information when you visit alderfieldshop.com, place an order, or contact us.

Information we collect

Depending on how you interact with us, we collect:

• Contact information, such as your name, email address, shipping address, billing address, and telephone number if provided.
• Order information, including products purchased, payment status, returns, and correspondence about your order.
• Information you provide when contacting customer service.
• Technical and usage information, such as your IP address, browser, device information, and interactions with our website, collected through cookies and similar technologies.

Payments are processed through the payment providers available at checkout. We receive transaction information needed to manage your order; we do not need your full payment card details for customer support.

How we use information

We use personal information to:

• Process payments, fulfill orders, deliver products, and manage returns and refunds.
• Communicate with you about purchases and customer service requests.
• Operate, maintain, and improve the website.
• Detect fraud, protect our business and customers, and troubleshoot technical problems.
• Maintain required business records and comply with legal obligations.
• Send marketing communications where you have subscribed or where otherwise permitted by law. You can unsubscribe from marketing emails using the link in those messages.

How we share information

We share information as reasonably necessary with service providers that support our store, including Shopify, payment providers, delivery services, and customer support or technical service providers.

We may also disclose information to comply with lawful requests, protect legal rights, prevent fraud, or in connection with a business transaction such as a merger or sale, subject to applicable law.

We do not sell customer contact details for money.

Shopify

Our store is hosted on Shopify, which processes personal information to provide and support the store and checkout.

Shopify and its service providers may process information outside your state or country. Further information about Shopify’s practices is available at:

https://www.shopify.com/legal/privacy/consumers

Cookies and similar technologies

Our website and service providers use cookies and similar technologies to operate the cart and checkout, remember preferences, protect the website, and understand website usage.

You can manage cookies through your browser and, where provided, the website’s privacy or cookie controls. Disabling essential cookies may affect shopping and checkout functions.

Additional disclosures and choices may apply if advertising or enhanced personalization features are enabled.

Retention and security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including maintaining order records, resolving disputes, and meeting legal requirements.

We use reasonable safeguards to protect personal information. No method of internet transmission or storage is completely secure.

Your privacy rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain processing, including qualifying sales, sharing, or targeted advertising.

Contact support@alderfieldshop.com to submit a request. We may need to verify your identity before responding. You may use an authorized agent where permitted by law. If we decline a request, you may contact the same email address to appeal. We will not discriminate against you for exercising applicable privacy rights.

Children

Our store is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us.

Changes

We may update this policy to reflect changes to our practices or legal requirements. The updated policy will be posted here with a revised date. Where required, we will provide additional notice.

Contact

ALDERFIELD 8 COMMERCE LLC
124 Missionary Street
Vanceburg, KY 41179
United States

Email: support@alderfieldshop.com